Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Succession 1000 investments, IP office (replaces BCM) has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

• Features & Benefits
  
  IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.
  
  Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.
  
  Call Center Applications combine the reach of the Web with personalized agent interaction and customer support.
  
  Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.
  
  Hybrid Environment leverages existing investments in Meridian, Norstar and Succession 1000 systems, offering a future-proof migration strategy.
  
  Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.
  
  Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.
  
  Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.

      Brochures

·         Are you ready for IP telephony

·         Norstar and BCM Comparison Matrix

·         BCM Call Center Application Brief

·         IP Telephones

·         I2050 Software Phone

·         Voice over IP Solutions for Enterprises

·         Securing the Converged Enterprise Branch with BCM and Contivity

·         Frequently Ask Questions about BCM 4.5

·         Business Series Terminals